Privacy Policy

What we save

• Your account: your email address and password (stored scrambled, so no one can read it), plus a name or nickname and a profile photo if you add them. Sully uses your name to greet you. Only you see your name and photo in the app.
• What you tell us at signup: your role (optional) and an age range for each child. Nothing else about your child, apart from an optional first name or nickname on a Draw Sully drawing.
• Your progress: lessons finished, quiz scores, unlocks, and your practice settings.
• What you write: lesson reflections, journal entries, practice notes and "one thing I'll try".
• Practice sessions: your replies, the practice child's replies, storm levels and Sully's notes.
• Help improve practice: whether it's on, and when you turned it on or off.
• Expert Series interest: the specialists and topics you pick, if you fill out the form.
• Parent Forum interest: the features you pick and any note you write, if you fill out the form.
• Feedback you send in Share feedback, and whether it's OK to email you about it.
• If the team invited you to the beta: your email address, the invite code and when it was sent, so we don't email you twice.
• Reports you send from practice: which reply or Sully note you reported, why, and any note you add. The team sees the reported reply or note, and what you said before it only if you tick "Include what I said". Never your name or email.
• Draw Sully: drawings you send in, with any caption, optional artist first name or nickname, optional age range and your sharing choices. Photos are re-saved before upload, which removes hidden details like where the photo was taken. We only share a drawing where you said yes, after the team reviews it, and you can withdraw it any time. The artist's name shows with the drawing only where you said it can be shared. Use a nickname if you'd rather, and never a last name.

Your Journal and practice

Only you can see your Journal, reflections, Notepad notes and practice sessions in the app. Other parents can't, ever. The one exception is Help improve practice (below), which is off unless you turn it on.

They are saved on our servers, not only on your phone. The Tempre team doesn't read journal entries or notes. A small number of people who run the app can technically access the database to keep it working and secure, and only do so when that's needed.

Because of that, please leave out names and real details about your child. If the app spots real details in a practice reply, it replaces them with ******** before saving. It catches most, not all, so it's a backup, not a promise. Practice replies flagged as harsh or overwhelmed are not saved by Tempre. If a practice reply raises a safety concern, the session ends, support lines are shown, and the Tempre team gets an alert naming the account and the time, but not what was written.

AI in practice

The practice child and Sully's notes are powered by Claude, an AI model made by Anthropic. During a practice session we send Anthropic your replies, the scenario, the age range it's set for, and your See and Interpret notes, so Sully's notes can respond to them.

Each reply goes to Anthropic as you send it, before any details are masked, and that includes replies Tempre doesn't save.

We don't send your name, your email, your journal entries or your lesson reflections. Under Anthropic's commercial terms, what we send isn't used to train their models. Anthropic deletes it within 30 days, unless it's flagged as breaking their usage policy or the law requires them to keep it longer.

Help improve practice (optional)

Help improve practice is off unless you turn it on in Settings. When it's on, Tempre learns from your live AI practice replies to write better Guided Practice scenes and improve the practice child.

No one on the Tempre team reads your replies. Each night they're sorted automatically into skills (like "acknowledging feelings") by Claude, from Anthropic, on the same terms described in AI in practice. Only the reply, the practice child's line before it, the scenario and the age range are sent.

The team only sees totals, such as how often parents acknowledged feelings in a toddler scenario, and only for patterns shared by at least 3 people. When a pattern shows something Guided Practice is missing, Claude drafts new practice content in its own words, and it's checked so it doesn't repeat what any parent wrote. The team reviews those drafts, not your replies. As with everything else, a small number of people who run the app can technically access the database to keep it working and secure.

It covers only live practice sessions you start after turning it on, with real details masked first as described above (best effort). Replies that weren't saved (harsh or overwhelmed), replies where real details were found, sessions that ended for safety, Journal entries, notes, See and Interpret notes, reflections and Guided Practice choices are never used.

You can turn it off any time. Nothing more is used from then on, and the sorted copies are deleted. We keep a record of when you turned it on and off. Deleting your account deletes everything, as below.

How long we keep things

• Journal entries, reflections and notes: until you delete them or your account.
• Your account, progress and practice sessions: until you delete your account.
• Backups: our database is backed up daily and each backup is kept for 7 days, so deleted information can stay in a backup for up to a week before it's gone.
• Cost records: when you practice, we log how much AI was used (token counts, never your words). These stay after an account is deleted, with nothing linking them to you, so our monthly totals stay right.
• Service logs: our hosting and database providers keep short technical logs (like the time of a request and whether it worked) for a limited time.
• Error reports: when something in the app breaks, we keep which page it was on and a cleaned-up error message, so we can fix it. Never what you typed, and nothing that identifies you. We delete these once they're no longer useful.

Keeping it safe

Information travels to and from the app encrypted, and our database is encrypted where it's stored. Each parent's information is walled off from every other parent's. Team sign-in needs two-factor authentication. If something ever goes wrong with your information, we'll tell you as the law requires.

Who else handles your information

We use a few trusted services to run the app. Each one only gets what it needs:

• Supabase: our database and sign-in.
• Vercel: hosts the app.
• Resend: sends Tempre's emails, like beta invites, sign-up confirmations and password resets.
• Anthropic: AI for practice sessions (see above).

What we never do

• Sell or rent your information.
• Show ads or use advertising trackers.
• Collect your child's last name, photo, birthday, school or location.

Cookies

The app only uses cookies it needs to work: one keeps you signed in, and two remember your light/dark and contrast settings. No tracking or advertising cookies.

Your choices

You can edit or delete journal entries and reflections any time from your Journal, and notes from the Notepad.

You can delete your account and everything in it any time from Account and family. To get a copy of your information, email hello@tempre.app and we'll send it within 30 days.

Children

Tempre is for adults 18 and older. It isn't meant for children to use, and we don't knowingly collect information from anyone under 18.

Changes

Tempre is in beta, so this policy will change as the app grows. If something important changes, we'll tell you in the app or by email before it takes effect.

Questions

Email hello@tempre.app. Tempre is run by Tempre LLC.